Frequently Asked Questions
The Laundry Basket’s FAQs
Welcome to the FAQ section of The Laundry Basket! Here, you’ll find answers to common questions about our services, facilities, and policies to help you make the most of your laundry experience with us.
The Laundry Basket is the premier laundromat in Palm Beach County. We take getting your clothes clean seriously, that means a clean, high-tech, and safe environment for your dirtiest and most time-consuming task.
At The Laundry Basket, you can wash and dry your laundry in as little as 45 minutes! You get rewarded for doing laundry with the Laundry Boss app and The Laundry Basket Rewards loyalty program. The Laundry Basket features washers in a range of capacities from small to large, with plentiful dryers.
On top of a superior cleaning experience, The Laundry Basket have the homey feel of a comfortable smart home, with free Wi-Fi and ice-cold air-conditioning. It will feel like the laundry room you always wish you had at home.
Yes, locally owned and operated by a born and raised Floridian!
Yes, competitive pricing is super important to us.
Yes! We are excited to bring The Laundry Boss app experience – and included in the app are The Laundry Basket Rewards, the loyalty program in which you earn points towards free laundry products & services. We also let our Rewards Members know FIRST when we are having specials and deals.
The Laundry Basket utilize state-of-the-art Fagor washers and dryers featuring a large touchscreen, quick cycle times with high-speed water removal, and a unique dosing system that delivers the perfect wash every time by adding the right amount of detergent and softener to the customer’s load.
Payment at The Laundry Basket is simple. You can pay at the machine with coins, at the Kiosk, or via the app. To load money on the app, you can either use a credit card or use the cash kiosk in the store.
Yes. The Laundry Basket is excited to offer a clean and safe bathroom design along with homey and comfortable communal spaces that will keep you and your family entertained for your speedy visits in and out of the store.
The Laundry Basket is taking every precaution possible, adhering to CDC guidelines and keep our customers and employees safe. This includes increased sanitization practices as surfaces are cleaned daily using Microban antimicrobial and antibacterial products.
The Laundry Basket understands that sometimes things happen and we will have staff on site that can help you restart the machines so you get all the services you have paid for.
Yes! We have single use and multiuse products available for all your laundering needs.
7am-11pm seven days a week!